Store Policy

CUSTOMER CARE

Health-driven | People-driven | Environment-driven

INGREDIENTS & MENU

We do not have a fixed menu. As our Farm-to-Table concept suggests, our menu will depend on the seasons and harvest of the farmers. These farmers do not "force feed" the vegetables and the maturity period of these vegetables is generally longer. The products are grown from soil and compost, and less or zero pesticides are used.

PLACEMENT OF ORDERS

New orders are to be made 3 days in advance by filling up the Google Form
Charges will be calculated on a calendar month basis. Customers will be contacted via their preferred mode of communication. Do note that the payment is not refundable.
New customers are required to pay RM100 as a refundable deposit for 2 units of 4-tier stainless steel tiffin carriers. This deposit will be refunded upon the return of both units of tiffin carriers intact.
For ongoing orders, monthly charges will be informed to customers 1 week before the next calendar month, and payments are to be made accordingly.

PAYMENT METHODS

*Please email / WhatsApp your transaction slip to project.kasihibu@gmail.com or +6011-5424 6020

Direct Transfer

Maybank
Kasih Ibu Trading
5129 7807 4693

DuitNow QRPay

DELIVERY

Meals ordered will be delivered between 5pm to 6.30pm on the respective days.